Microsoft Dynamics 365 is a cloud-based business applications platform that combines components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tools.
Dynamics 365 ERP solutions focus on your core accounting, manufacturing, and distribution needs, but extend to much more. Overall, their value to your business is to increase your automation, efficiency, control, and scalability.At the highest level, there are 2 main Dynamics 365 ERP solutions to choose from: Business Central and Finance & Operations.
Business Central is usually best for small and medium-sized businesses, while Dynamics 365 Finance & Operations is usually best for larger companies. Now, within Finance & Operations, there’s a little more detail. Even though most customers, commentators, and consultants still call it Finance & Operations, Microsoft now licenses it as 2 different apps:
Dynamics 365 Supply Chain Management: Includes engineering, manufacturing, warehousing, and distribution. Excels at multi-level warehousing and complex discrete & process manufacturing.