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Hello, this is Mona Walls from New York. We provide support for setting up Netgear Orbi routers. To set up the Orbi router using the web interface you will need to use the default web/IP address. That’s why you must be aware of those details right before you start the setup. But, in most cases, the web address of Orbi is www.orbilogin.com which you must enter carefully in the field. Any mistakes in the address might cause you to face setup errors. However, if you fail to access the portal after inserting it perfectly, there can be some spelling errors. So, check the manual setup guide to get to know the accurate details and later try accessing the portal. If you still fail to get on the portal using the web address, then try using the IP address. This will also provide you access to the same portal and features.